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West Tennesee St, Tallahassee, Florida 32304

+1-850-303-6415

[email protected]

Our Team Leaders

Our team leads set the standard for Top Tier quality and calm, disciplined delivery. Vendor-certified and battle-tested in the field, they blend hands-on engineering with clear project management owning scoping, change control, and safety while mentoring the team. When a P1 pops, they’re first on the bridge and, if needed, first on site. Most importantly, they translate your business goals into plain-English plans and measurable outcomes keeping quality at the heart and driving innovation beyond boundaries.


CEO

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Anton Petersen

CTO

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Helen Smith

Head of Technical Service

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Partners

 That's what makes us special

experience

From emergency restorations to green-field builds, our Top Tier team has supported environments from small offices to multi-site networks. We lead with quality: clear scopes, maintenance windows, and disciplined change control then follow with proactive monitoring and documented runbooks. When issues arise, our P1 process kicks in: rapid triage, root-cause fix, and a plain-English post-incident report. The result is stable systems and a team that always knows what’s happening and why.

possibilities

We turn ideas into reliable outcomes. Whether cloud, on-prem, or hybrid, we evaluate options against your goals security, performance, and cost and design what fits. Expect practical innovation: SD-WAN for resilient connectivity, secure Wi-Fi based on survey data, automation for backups and patching, and zero-trust fundamentals built in. Every project ships with diagrams, a bill of materials, and a rollout plan, so you’re never guessing about the path forward.

growth

Technology should enhance business efficiency, not complicate it. We create a dynamic roadmap that includes capacity planning, lifecycle refresh, and predictable budgeting all supported by Service Level Agreements (SLAs) and measurable Key Performance Indicators (KPIs). Our quarterly reviews monitor uptime, ticket resolution, and risk management, while training sessions and straightforward playbooks enable your team to swiftly adapt to changes. With a scalable architecture and proven backup and disaster recovery strategies, you can confidently expand your users, sites, and applications.

Give us a call! +1-850-303-6415